Frequently Asked Questions
Where do I find my Amazon order number?
In your Amazon account: Orders → the 17-digit number (e.g., 112-1234567-1234567). Include it in the form for faster support.
What’s your response time?
We reply within 24–48 business hours (Mon–Fri). You’ll receive a confirmation by email.
Warranty & returns
PowerSting products are covered by a 2-year legal warranty. For Amazon returns, please use Amazon’s return center; for troubleshooting, contact us here.
What data do you store?
Only what you submit (name, email, message) to process your request. No resale. You can request deletion at any time via contact@powersting.com.
Privacy Policy (short)
We process your data solely to respond to your support request. We use Netlify Forms to receive submissions and Zoho Mail to handle emails. Data is transmitted over HTTPS and retained only as long as necessary to provide support. You may request deletion at any time at contact@powersting.com.